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9 WARWICK ROAD, KENILWORTH CV8 1HD, United Kingdom

Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

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5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Watch was not in stock when ordered but was delivered sooner than expected. Beautiful watch at a great price and excellent service.

reviewed 05/02/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Order process quick and easy to use. Watch is simply styled with easy to read numbers. As described.

reviewed 05/02/2025

VERIFIED FIRST CLASS CUSTOMER
2 Quality
3 Value
4 Ease of use
1 Style
3
Overall Rating
This is a product review, not you as a company. Boss steel silver and gold coloured bracelet.
The clasp is magnetic and very insecure. Pull up straight and it feels secure, but any side movement in any way, ie pulling a sleeve up slightly, and the clamp comes undone and the bracelet falls off. It's a terrible design which makes it unwearable as it would very soon be lost. Try it your self. The bracelet is a real looker, totally wasted by a dreadful clasp.

Terry Byrne

reviewed 05/02/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Once again perfect service delivered within 2 days of rider thank you

reviewed 04/02/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I couldn't be happier with my Fenix 8 51mm sapphire and First Class Watches for their brilliant customer service. I was switching from an Apple Watch Ultra2 which I liked very much but was ready for a change. I was back and forth with weather to switch or not because I use my health devices as I'm sure many do as a tool to both measure exercise and as a lifestyle device. The staff at First Class Watches namely Rowland, Cassie and Emma were very knowledgable, patient and efficient which were the deciding factor in getting off the fence with switching. The pricing was very competitive and fair.

I am really enjoying the watch and it has given me an extra push to switch things up with my training which is good to do periodically.

Full 5 stars for both the product and First Class watches and of course their excellent representatives. Thank you.

reviewed 03/02/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
TW Steel ceo watch
Absolutely lovely dress watch,I normally favour big chunky watches but needed a smart watch for functions etc,always liked the TW Steel range so I decided to browse through the latest collections, settled for the ceo with rose gold facia,I've had a lot of comments about the watch and am very pleased with the quality and design, will definitely be buying another in their collection at some stage in the future!

reviewed 03/02/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
First Class Watches have lived up to their name. . The purchasing process was smooth, and the watch arrived quickly and in perfect condition.

If you’re on the fence about buying a quality timepiece from First Class Watches, don't be.

reviewed 03/02/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
4 Value
4 Ease of use
5 Style
5
Overall Rating
Fenix 8
Rapid delivery and communication beforehand
Very pleased with my new watch as described

reviewed 03/02/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
great price, good quality and fast delivery

reviewed 03/02/2025

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I loved that i could have the watch adjusted to fit before it was dispatched.

reviewed 03/02/2025

VERIFIED FIRST CLASS CUSTOMER
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